Terms of service
Effective Date: April 30, 2026
Please read these Terms & Conditions carefully before placing an order or using our website. By purchasing from or using reinhydration.com, you agree to be bound by these terms.
1. Agreement to Terms
These Terms & Conditions (“Terms”) govern your access to and use of reinhydration.com (the “Site”) and any purchases you make from Rein Hydration LLC (“we,” “us,” or “our”). By accessing the Site or placing an order, you confirm that you are at least 18 years of age, have read and understood these Terms, and agree to be bound by them.
If you do not agree to these Terms, please do not use our Site or purchase our products.
2. Products & Intended Use
Rein Hydration sells dietary supplement products, including electrolyte powders, intended for general wellness and hydration support in healthy adults. Our products are not intended to diagnose, treat, cure, or prevent any disease or medical condition.
By purchasing our products, you acknowledge that:
- You are purchasing for personal, non-commercial use unless otherwise agreed in writing
- Dietary supplements are not a substitute for a varied and balanced diet or a healthy lifestyle
- You will consult a qualified healthcare provider before use if you are pregnant, nursing, have a medical condition, or are taking prescription medications
- You will read and follow all label directions and warnings before use
- Results may vary and are not guaranteed
3. Orders & Payment
3a. Order acceptance
Placing an order on our Site constitutes an offer to purchase. We reserve the right to accept, decline, or cancel any order at our discretion, including due to product unavailability, pricing errors, or suspected fraud. If we cancel an order after payment has been collected, we will issue a full refund.
3b. Pricing
All prices are listed in U.S. dollars. We reserve the right to change prices at any time without notice. Price changes will not affect orders that have already been confirmed.
3c. Payment
Payment is due at the time of order. By providing payment information, you represent that you are authorized to use the payment method and authorize us to charge the full order amount including applicable taxes and shipping.
3d. Sales tax
We collect sales tax where required by applicable law. The applicable tax will be calculated and displayed at checkout.
4. Shipping & Delivery
We ship to addresses within the United States. Estimated delivery times are provided at checkout and are not guaranteed. Rein Hydration is not responsible for delays caused by carriers, weather, or circumstances beyond our control.
Risk of loss and title pass to you upon delivery to the carrier. If your order is lost or damaged in transit, please contact us at support@reinhydration.com within 7 days of the expected delivery date.
5. Refunds & Returns
Our Refund & Return Policy is incorporated into these Terms by reference and is available at reinhydration.com/policies/refund-policy. By placing an order, you agree to the terms of that policy.
6. Subscription & Auto-Ship (Future)
If Rein Hydration offers a subscription or auto-ship program, the following terms will apply and will be presented clearly at the time of enrollment:
- The billing frequency and amount will be disclosed before you subscribe
- You may cancel at any time before the next billing date by contacting support@reinhydration.com or through your account dashboard
- Cancellation requests received after a billing cycle has processed will take effect for the following billing period
- We will provide at least 7 days’ advance notice of any price changes to existing subscribers
This section will be updated with complete subscription terms prior to any auto-ship program launch.
7. Health Disclaimers & FTC Compliance
THESE STATEMENTS HAVE NOT BEEN EVALUATED BY THE FOOD AND DRUG ADMINISTRATION. OUR PRODUCTS ARE NOT INTENDED TO DIAGNOSE, TREAT, CURE, OR PREVENT ANY DISEASE.
Any testimonials or results described on our Site reflect individual experiences and are not typical. Individual results will vary. We do not guarantee that you will achieve any particular result from using our products.
Our marketing complies with FTC guidelines. If you believe any content on our Site is inaccurate or misleading, please contact us at support@reinhydration.com.
8. Intellectual Property
All content on the Site, including text, images, logos, product names, and design elements, is the property of Rein Hydration LLC or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or modify any content from our Site without our prior written consent.
9. Prohibited Uses
You agree not to use our Site or products to:
- Violate any applicable federal, state, or local law or regulation
- Resell our products commercially without prior written authorization
- Submit false, fraudulent, or misleading information in any order or communication
- Interfere with or disrupt the operation of our Site
- Attempt to gain unauthorized access to any part of our Site or systems
10. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, REIN HYDRATION LLC AND ITS OWNERS, OFFICERS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF OUR PRODUCTS OR SITE. OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE SPECIFIC PRODUCT AT ISSUE.
Some states do not allow the exclusion of certain warranties or limitation of liability, so the above limitations may not apply to you.
11. Indemnification
You agree to indemnify and hold harmless Rein Hydration LLC, its owners, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in connection with your use of our Site or products, your violation of these Terms, or your violation of any rights of a third party.
12. Governing Law & Disputes
These Terms are governed by the laws of the Commonwealth of Pennsylvania, without regard to its conflict of law provisions. Any dispute shall be resolved exclusively in the state or federal courts located in Montgomery County, Pennsylvania.
Before initiating any legal proceeding, you agree to first contact us at support@reinhydration.com and give us 30 days to attempt to resolve the dispute informally.
13. Changes to These Terms
We reserve the right to update these Terms at any time. Continued use of our Site or purchase of our products after any update constitutes your acceptance of the revised Terms. For material changes, we will make reasonable efforts to notify you by email.
14. Adverse Event Reporting
If you experience an adverse reaction after using a Rein Hydration product, please discontinue use immediately and consult a healthcare provider. You may also report adverse events to us directly:
Email: support@reinhydration.com
You may also report serious adverse events directly to the FDA MedWatch program at fda.gov/safety/medwatch.
15. Contact Us
Rein Hydration LLC
Email: support@reinhydration.com
Website: reinhydration.com
The current version of these Terms is always available at reinhydration.com/policies/terms. These Terms constitute the entire agreement between you and Rein Hydration LLC with respect to your use of our Site and purchase of our products.